Swedish Customer Specialist Hybrid in Malta (No Phone Calls) Job at Cross Border Talents, Malta

UVIrQ2RucG1yMXErZGFpNTRPdU1FZUJwdWc9PQ==
  • Cross Border Talents
  • Malta

Job Description

Ready for a New Chapter? Launch Your Career in Sunny Malta!

Dreaming of a fresh start by the sea? Malta offers more than just stunning views—it's a thriving hub for international careers. We’re seeking a motivated and detail-oriented Customer Specialist to join our energetic team. If you thrive in fast-paced environments, solve problems with confidence, and want your work to make a difference, this opportunity is for you.

Role Overview:

As a Customer Specialist, you’ll manage email and live chat inquiries—no phone calls involved. You'll help ensure content quality, uphold community standards, and detect potential fraud, all while delivering outstanding service.

Key Responsibilities:

  • Respond quickly and clearly to customer inquiries via email and live chat

  • Review and moderate user-generated content to meet platform standards

  • Investigate and act on suspicious or fraudulent activity

  • Maintain accurate and organized case records

  • Collaborate with internal teams to streamline support processes

  • Leverage modern tools to deliver high-quality, informative responses

  • Meet performance goals while supporting overall team success

  • Communicate with internal departments and external partners for consistent service

  • Stay informed on best practices through regular training and development opportunities

Requirements:

  • Fluent in Swedish (C1/C2 level)
  • Fluent in English (B2 level)
  • EU citizenship or Maltese Residency Card
  • 0-1 year of experience in customer support
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow

Why Join Us:

  • Competitive Salary: We recognize your skills and dedication
  • Performance Bonuses: Earn rewards for your achievements
  • Transportation : Convenient company transport from designated locations
  • Relocation Assistance : Smooth onboarding support
  • Career Growth : Opportunities to develop professionally
  • Hybrid Work Model : Flexible options for a better work-life balance

Excited to take the next step in your customer support journey? Apply now , and we'll connect with you soon!

Job Tags

Relocation package, Flexible hours,

Similar Jobs

Blockchain & Climate Institute/ BCI America Inc.

UNPAID VOLUNTEER - Director of Research (Sustainable Finance) Job at Blockchain & Climate Institute/ BCI America Inc.

 ...THIS IS AN UNPAID ROLE Role Title : Director of Research (Sustainable Finance) Role Nature : Volunteer Location : Home-based The Blockchain & Climate Institute (BCI) is an international volunteers-led think tank supporting and advocating the application... 

TOTAL CARE THERAPY LLC

Physical Therapy Assistant Job at TOTAL CARE THERAPY LLC

 ...About Total Care Therapy (TCT): Total Care Therapy (TCT) is a therapist-owned and operated company specializing in Physical, Occupational, and Speech Therapy services in assisted and independent living settings. Our mission is to empower individuals to regain their... 

People Placers

IP & Patent Attorney (Biomedical & Life Sciences) Job at People Placers

 ...Practice Area: Biotechnology & Life Sciences Location: Houston, Texas Total Compensation: Lockstep for US Big Law 2025 standards ($235k - $455k) The Opportunity: An exceptional career opportunity is available in the Houston office of a premier... 

J&J Worldwide Services

License and Training Coordinator Job at J&J Worldwide Services

**Description****General Summary**The Training Coordinator shall develop, conduct, and document training for all relevant topics to remain compliant with policies and procedures of the following organizations.**Essential Duties and Responsibilities**+ Trains employees... 

Med Source Consultants

Psychiatrist - 3498 Job at Med Source Consultants

 ...Psychiatrist 3498 Psychiatrist Needed Just South of Boston * Seeking a Psychiatrist to join the team in state of the art facility...  ...garybauer-medsource-1 #doctor #physician #behavioralhealth #psychiatry #psychiatrist Psychiatrist Needed Just South of Boston...