We are currently seeking a friendly and dependable Online Travel Support Agent to join our fully remote team. In this role, you’ll assist clients with their travel questions, troubleshoot issues, and help manage reservations. You'll play a key role in ensuring that each traveler feels supported, informed, and confident throughout their entire journey.
If you have a passion for customer service, love working in a virtual environment, and enjoy all things travel, this is a great opportunity to turn your communication skills into a rewarding career.
Customer Support: Respond promptly to travel-related inquiries via email, phone, and chat, providing accurate and helpful information.
Reservation Assistance: Help clients with new bookings, itinerary changes, cancellations, and travel updates.
Problem Resolution: Troubleshoot issues related to flights, hotels, transportation, and packages, offering solutions quickly and professionally.
Documentation: Maintain detailed records of client communications, booking changes, and resolutions provided.
Supplier Coordination: Communicate with travel suppliers to resolve client concerns, confirm details, and escalate issues when needed.
Knowledge Updates: Stay current with travel advisories, airline policies, destination restrictions, and vendor promotions.
Upsell Opportunities: When appropriate, recommend value-added services such as travel insurance, upgrades, or excursions to enhance the travel experience.
Post-Travel Follow-Up: Reach out to clients after their trips to ensure satisfaction and build long-term relationships.
Previous customer service or support experience is preferred.
Strong written and verbal communication skills.
Calm under pressure and solution-focused.
Comfortable using online tools, booking platforms, and CRM systems.
Self-motivated and able to manage time efficiently in a remote setting.
Passion for helping others and an interest in travel.
Bilingual is a plus, but not required.
100% remote — work from home or while traveling.
Flexible scheduling with part-time or full-time options.
Travel discounts and perks through industry partnerships.
Supportive team environment with training provided.
..., and strategic transactions in the private capital markets. We are seeking a detail-oriented and reliable Virtual Data Assistant to support our team with basic data-related tasks. This role is perfect for someone who is comfortable working independently, is organized...
...of the day and night. Pizza Chefs earn starting $16.50hour + cash tips (paid cash daily!!!!) Tips can be up to $4 more an hour!!! Have... ...! Certify to be a Pizza Chef Master after hire and we'll pay you more!!! You'll have plenty of time left over for school, hanging...
...Job Summary: Masi Sports Academy is seeking enthusiastic and knowledgeable Flag Football Coaches to lead after school athletic programs for elementary and middle school students. The ideal candidate will have experience coaching youth sports, with a strong focus on...
IT Helpdesk Technician Ingrasys is a global leader in advanced technology and manufacturing... ...service, maintaining a positive and helpful attitude while guiding users through... ...manage multiple requests efficiently, and work effectively under pressure. Self-motivated...
We are looking for a Data Entry Clerk to type information into our database from paper documents. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. The duration of this position is expected to be 1 month.Job Responsibilities:~Transfer...