IT Helpdesk Technician Job at Doral Medical and Multi Specialty Facility LLC, Brooklyn, NY

UlI2RGRYUnZyVk8vZEtHNTdldU5IK2RwdWc9PQ==
  • Doral Medical and Multi Specialty Facility LLC
  • Brooklyn, NY

Job Description

Help Desk Technician is the main point of contact between Doral H&W users and the information technology (IT) department. The main duties include answering users’ questions via emails or phone calls, helping users set up their computer systems, and diagnosing and resolving users’ computer issues.

The ideal candidate should have an Associate's degree in information technology and a minimum of 2 years of experience working in a help desk environment

Responsibilities for Helpdesk Technician

  • Manage Help Desk tickets in a timely manner
  • Setup and support PCs, printers, tablets, desktops
  • Respond to customer issues via phone and email
  • Setting up new computers and new users
  • Provide phone or physical customer computer assistance
  • Troubleshoot and set up Printers
  • Repair computer hardware and software with the help of our vendors
  • Follow-up with customers to ensure issues are resolved

Helpdesk Technician skills and qualifications

  • A+ Certification or Microsoft Certified Systems Engineer designation, preferred
  • Must have a Car
  • 2+ years of experience working in a help desk environment
  • Available to work on-site
  • Excellent oral communication skills
  • Ability to diagnose and resolve basic computer technical issues
  • Knowledge of implementing Local Area Networks (LAN)
  • Knowledge and experience working with SonicWALL
  • Able to work in a team as well as independently
  • Required a driver licenser and a car

Compensation:

  • Pay rate: $25 per hour
  • Health insurance
  • Paid time off
  • Holiday Pay
  • Dental insurance
  • 401(k)
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Other

Job Tags

Hourly pay, Local area,

Similar Jobs

Domino's Franchise

Delivery Driver - 2302 Cadet Dr Job at Domino's Franchise

 ...location! Job Description Earn Money while having fun. NEVER GO HUNGRY! Delivery drivers can earn up to $25-$30+hourly. Cash paid daily! Opportunity for advancement to management positions. Delivery drivers must be at least 18yrs old. Have a reliable car/... 

Ron Sunshine Associates LLC

Category Marketing Associate (Marketing Specialist) Job at Ron Sunshine Associates LLC

 ...marketing plans, innovation, activations, and market initiatives. Assist with management of external agency partners in the execution of digital/media campaigns and advertising strategies. Support pricing and contract management through pricing renewals and cost analysis... 

Black & Veatch Family of Companies

Junior Engineering Technician Job at Black & Veatch Family of Companies

 ...Job Summary As an Entry Level Engineering Technician at Black & Veatch in Overland Park, KS, you will play a meaningful role in addressing...  ...Diploma or Certificate preferred. Associate Degree in Drafting or an Engineering Design Related Technology preferred... 

STS COLLECTION SERVICES OF TEXAS, INC

Collections Driver (Box Truck) **Sign-On Bonus** Job at STS COLLECTION SERVICES OF TEXAS, INC

 ...reach out and be part of this impactful journey! JOB SUMMARY: Eco-Spot is seeking a dependable and community-driven Box Truck Driver ($1,000 Sign-On Bonus*) to support our donation collection efforts. This role is responsible for collecting gently used items from... 

Cole Academy

MTSS Behavior Interventionist Job at Cole Academy

 ...Cole Academy is seeking a full time MTSS Behavior Interventionist. Cole Academy is Lansing's longest-standing charter school in the state of Michigan and received a charter through Central Michigan University in 1995. The Academy originated as an Early Childhood...