Job Description

Exciting opportunity to join our team as the Housekeeping Manager. The housekeeping manager is responsible for overseeing the cleanliness, orderliness, and overall upkeep of the entire property, including guest rooms, public areas, and back-of-house spaces. This involves managing a team of housekeeping staff, ensuring they adhere to high standards of cleanliness, and addressing any issues related to guest satisfaction. Responsibilities:

• Hiring, training, scheduling, and supervising housekeeping staff.
• Maintaining adequate levels of cleaning supplies, linens, and equipment.
• Conducting regular inspections of guest rooms and public areas to ensure they meet hotel standards.
• Addressing guest complaints and requests related to housekeeping promptly and effectively.
• Collaborating with other hotel departments, such as the front desk and maintenance, to address issues and ensure smooth operations.
• Overseeing the housekeeping budget and managing expenses related to supplies, payroll, and other costs.
• Ensuring all housekeeping staff adhere to safety and sanitation protocols according to the HRBLADE.
• Managing special requests from guests regarding housekeeping, such as extra amenities or specific cleaning needs.
• Maintaining records of cleaning schedules, room statuses, and inventory.
• Addressing and resolving any issues or challenges that arise within the housekeeping department.
• Providing training to housekeeping staff on cleaning techniques, safety procedures, and guest interaction.
• This includes guest rooms, hallways, lobbies, and other public spaces.
• Forecasting expenses, optimizing cost efficiency, and minimizing waste, according to Morgan & Mallet Hospitality.
• Ensuring proper staffing levels and timely completion of tasks.
• Ensuring the safety and well-being of both staff and guests.
• Resolving issues related to housekeeping services promptly and professionally, according to the Hotel GM.
• Implementing new technologies and strategies to improve efficiency and effectiveness in the housekeeping department.

Qualifications:

• Prior hotel housekeeping experience.
• Supervisory experience.
• Strong attention to detail.

About Company: Set in the historic Washington Education Center building at the base of the 40th Street Bridge, TRYP Pittsburgh | Lawrenceville is a boutique neighborhood hotel located in the center of what TIME and Money Magazines named “The Coolest Neighborhood in America.” Steeped in neighborhood history and adorned with local art, the 108-room hotel is home to two restaurants, a coffee bar, spectacular rooftop city and neighborhood views, and two distinct event spaces for celebrations and events. TRYP Pittsburgh | Lawrenceville is a local gathering place and a hidden gem destination just 3 minutes from Downtown Pittsburgh, 30 minutes from Pittsburgh International Airport, in the heart of one of the City's most celebrated art, dining, and shopping districts.

Job Tags

Local area,

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