Customer Service Specialist Job at SniderBlake, Cleveland, OH

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  • SniderBlake
  • Cleveland, OH

Job Description

Snider-Blake is looking for skilled customer service representatives for a Citizen Support Specialist position that requires the candidates to have basic computer knowledge, answer phones, and input/scan data. They would be responsible for customer service inquiries and working with the management team to stay updated on any changes in the company.

Job Type: Full-time, In person only. No remote

Pay: up to $20/hr

Essential Duties and Responsibilities:

  • Handle customer calls, and work with them to ensure the best experience for the customer. Resolve customer issues and complaints.
  • Handle and develop weekly and monthly reports.
  • Direct calls to appropriate business functions.
  • Entering data into a database.
  • Scan documents into the system

Desired Skills:

  • Computer Skills
  • Customer service skills
  • Proficient in Excel and other Microsoft programs
  • Problem-solving skills/ multi-tasking skills
  • Written and verbal communication skills

To Apply - Apply to this job on Indeed or submit your resume to sniderblake1952@gmail.com and we will reach out if you qualify!

Text us OR Call us at 216-362-4949 if you have any questions!

Bring your friends & family for a referral bonus! Ride sharing is encouraged!

WHAT OUR EMPLOYEES SAY:

  • “Great experience, I feel cared about!” – Production Operator
  • “Very professional and very helpful!!” – Customer Service Worker
  • “Best temp agency I have every worked for!!” –Warehouse Worker

ABOUT US:

Snider-Blake has been working for YOU since 1952! As a well known staffing agency that people can trust, we can help you find the right job and start working as soon as tomorrow! We have multiple shift openings in the area for temp-to-hire positions at great companies. Our goal is to provide the right match between companies and job seekers. Come see us today and start your career at Snider-Blake!

Job Tags

Full time, Remote job, Shift work,

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