Job Description

Job Description

The JPMorgan Chase Corporate Third Party Oversight (CTPO) team is responsible for developing, deploying, overseeing and ongoing reporting of the firmwide programs that ensure the effective use of third parties and inter-affiliates to accomplish JPMorgan Chase's strategic goals. This includes building awareness of the programs at the firm and ensuring consistency globally across both the lines of business and corporate groups. It also includes understanding and dissemination of regulatory requirements and reporting to regulators on the status of key initiatives. The major focus of the program is to ensure our third parties are performing to the same high standards to which JPMorgan Chase holds itself accountable, including client service, quality, control, regulatory compliance, business resiliency and protection of information.

As a Chief of Staff within the Corporate Third-Party Oversight (CTPO), you will be instrumental in a dynamic third-party risk management environment. Your role will involve supporting the CTPO head and senior leadership team in executing strategic initiatives and overseeing daily operations. Acting as a trusted advisor and confidant to the CTPO head, you will ensure departmental alignment and aid in effective communication and decision-making processes. A crucial aspect of your role will be to ensure that our third parties comply with the same high standards that JPMorgan Chase maintains, including client service, quality, control, regulatory compliance, business resiliency, and information protection.

Job Responsibilities:

• Collaborate with the CTPO head to develop and implement strategic plans and initiatives.
• Oversee and manage cross-functional activities, ensuring timely and successful completion.
• Serve as a liaison between the CTPO head and other executives, staff, and external stakeholders.
• Prepare and review reports, presentations, and other documents for executive meetings.
• Facilitate communication and collaboration across departments to ensure alignment with organizational goals.
• Assist in the prioritization and management of the CTPO heads schedule and commitments.
• Conduct research and provide insights to support decision-making processes.
• Lead special projects and initiatives as directed by the CTPO head.

Required qualifications, capabilities, and skills:

• 5+ years of experience in consulting, process improvement, governance, and technology within financial services or an operations environment
• Knowledge of risk management and control principles
• Strong written and oral executive-level communications skills, with ability to convey complex information in an understandable, compelling and persuasive manner at all levels 
• Strong analytical skills with the ability to synthesize program information and translate that information into insights and visualizations 
• Ability to support the development of strategies that align with organizational goals 
• Good business judgment, particularly the ability to proactively identify and address issues early, with experience performing root cause analysis to develop long-term solutions 
• Proven leader and influencer able to effect firm-wide change 
• High level of organizational skills, attention to detail and ability to manage multiple projects
• Advanced in Microsoft Project, Excel and PowerPoint with interest in learning new technologies, including AI/ML
• Ability to identify key issues, gather data to investigate those issues and develop actionable recommendations.  Given a strong fact base, candidate should be able to defend point of view in the face of resistance

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Global Supplier Services (GSS) manages the source-to-pay cycle, engaging with suppliers, negotiating contracts, conducting risk assessments and evaluating the customer experience. Global teams support sourcing, third party oversight, procurement and payment operations, supplier relationship management and customer experience.

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