Call Center Specialist Weekends Job at The Dolphin Group, Minneapolis, MN

UnhtQ2NYVnFxVkc4ZGFxNzVPNk5HT0Z0dVE9PQ==
  • The Dolphin Group
  • Minneapolis, MN

Job Description

Indrotec is seeking Call Center Specialists for a local school district transportation office. As a District Call Center Specialist, you will provide essential frontline support by managing both emergency and non-emergency calls. This role plays a vital part in ensuring safe, efficient, and timely transportation services while delivering exceptional customer service to our community.

Key Responsibilities:

  • Answer, assess, and triage incoming calls in a prompt and professional manner
  • Determining what the caller needs
  • Prioritizing based on urgency or importance
  • Routing the call to the right person, department, or resource
  • Sometimes resolving simple issues on the spot
  • Maintain clear, continuous communication with drivers and staff
  • Accurately report safety concerns, incidents, and unusual activity
  • Support a positive and professional work environment while upholding confidentiality standards

Qualifications:

  • High School Diploma or GED required
  • Minimum of 2 years' experience in customer service or administrative support
  • Excellent communication, data entry, and problem-solving skills
  • Familiarity with safety procedures, proper recordkeeping, and communication protocols

Weekend Shift (Perfect hours if you are looking for a secondary job!)

  • 1 st shift 6:15 am -2:45 pm Saturday and Sunday
  • 2 nd shift 2:15 pm - 10:45 pm Saturday and Sunday
  • 3 rd shift 10:15 pm – 6:45 am Saturday and Sunda

Why Join Us?

You’ll be part of a dedicated team that prioritizes safety, collaboration, and service excellence. If you thrive in a fast-paced environment and enjoy helping others, we’d love to hear from you.

Benefits:  Health care insurance benefits available first of the month following 60 days of employment. Thirty (30) hours worked per week must be averaged in order to maintain coverage. 401k enrollment is available per the Secure Act guidelines. Earned Sick and Safe time is accrued and can be used per the State of MN guidelines.

Job Tags

Full time, Work at office, Local area, Shift work, Sunday, Saturday,

Similar Jobs

Advanced Decision Vectors, LLC

Cybersecurity Management/IOA Specialist - Active TS/SCI Job at Advanced Decision Vectors, LLC

Advanced Decision Vectors, LLC (ADV), established in 2009, provides superior program management, program support, strategic planning, and systems engineering to the Federal and Commercial sectors. Located in Alexandria, Virginia, ADV is a Small Business contractor that ...

WakeMed Health & Hospitals

Sterile Processing Technician-WMTS Job at WakeMed Health & Hospitals

Overview: The Sterile Processing Tech, TS is responsible for the decontamination, inspection, assembly, packaging, and sterilization of instruments...  .... EOE Licensure: Certified Registered Central Service Technician Or Certified Sterile Processing and Distribution Technician... 

eBryIT, Inc.

Computer Repair Technician Job at eBryIT, Inc.

 ...Job Description: eBryIT is searching for a (W2VHE) Mid-Level W2VHE "Computer Repair/Break-Fix Technician" to assist with projects in the Westminster/Manchester, MD area. We are one of the top service providers in the United States, so come join us and bring your passion... 

Aerotek

Mechanical Assembler Job at Aerotek

**Description** **:**If you're looking for a job **ASAP** and have _Assembly_ or _Manufacturing_ experience then this is the position for you!A very popular Aerospace company in **Simi Valley** is in need of multiple **Production Technicians!** In this team environment... 

Farm Job Search

Farm Manager Job at Farm Job Search

 ...Farm Manager (6290) Location: Brooklyn, New York JobNumber: 6290 The Campaign Against Hunger is hiring a Farm Manager. The farm manager will be charged with supervising and maintaining the daily operations of all of our gardens and farms including a 1/4 acre vegetable...