The Automotive Parts Manager is responsible for overseeing all aspects of the parts department, ensuring profitability, operational efficiency, and customer satisfaction. This role includes managing inventory, staff, purchasing, merchandising, and vendor relationships to support both the service department and retail/wholesale operations.
Key ResponsibilitiesSet and manage goals, budgets, and performance metrics for the parts department
Hire, train, and lead a high-performing parts team
Maintain optimal inventory levels for service, body shop, wholesale, and retail needs
Implement effective purchasing, pricing, and merchandising strategies
Monitor and improve parts turnover and minimize obsolescence
Coordinate with service and collision departments for timely internal part delivery
Analyze sales, gross profit, and expenses monthly to meet profitability targets
Develop aggressive wholesale and retail growth strategies, including promotions
Ensure all manufacturer credits and returns are properly processed
Supervise shipping/receiving and ensure accurate paperwork flow
Maintain high levels of internal and external customer satisfaction
Conduct weekly team meetings and attend leadership meetings
Oversee compliance with safety, OSHA, and environmental regulations
Handle customer concerns and ensure dealership guidelines are followed
Track lost sales, create performance reports, and adjust strategy as needed
4 10+ years of automotive parts experience, including supervisory roles
Strong understanding of inventory control, pricing, and forecasting
Proven leadership and team-building skills
Experience working with DMS systems (CDK, Reynolds, etc.)
Exceptional customer service, communication, and problem-solving skills
Strong understanding of service & collision shop integration
Strong analytical and organizational skills
Ability to read and interpret financial reports, procedures, and technical documents
Capable of leading meetings, presenting to leadership, and writing performance reports
Comfortable calculating margins, discounts, and applying business math
Ability to solve practical problems with multiple variables under tight deadlines
ASE Certified Parts Specialist
I-CAR Training (for body shop integration)
Valid Driver's License
Other ASE Certifications in Service or Collision a plus
Ability to stand, lift, and move inventory as needed
Must be able to work in a fast-paced, high-demand dealership environment
Reasonable accommodations will be made as necessary
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3411 NE Loop 286, Paris, TX 75460
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